OptiMe
    Help Centre

    How can we help?

    Search the knowledge base, jump to a feature, or browse by topic.

    Popular questions

    How do I reset my password?
    What are the Six Pillars of Wellbeing?
    How often should I retake the snapshot?
    How do Momentum Points work?
    Is my data secure and private?

    Browse by topic

    Pick a category to jump straight to the right answer.

    Getting Started

    The essentials for new members

    Account & Profile

    Manage your account and preferences

    Coaching, Workshops & Moments

    Get the most out of the daily experience

    Billing & Subscriptions

    Plans, payments and your free trial

    Privacy & Security

    How we protect your data

    For Organisations

    HR admin, teams and reporting

    Still need help?

    Our team typically replies within one working day.

    Contact support

    Send us a message and we'll get back to you.

    Read the FAQ

    Quick answers to the questions we hear most often.