Security at OptiMe
Your trust is paramount. We implement industry-leading security measures to protect your personal wellbeing data.
Data Encryption
Encryption in Transit
All data transmitted between your device and our servers is protected using TLS 1.3 encryption, the most secure transport protocol available.
Encryption at Rest
Your data is encrypted using AES-256 encryption when stored in our databases, ensuring protection even in the unlikely event of a breach.
Infrastructure Security
Our infrastructure is hosted on industry-leading cloud platforms with robust security controls and certifications.
DDoS Protection
Automatic mitigation of distributed denial-of-service attacks
Web Application Firewall
Protection against common web vulnerabilities
Regular Backups
Automated daily backups with point-in-time recovery
Network Isolation
Segmented networks with strict access controls
Intrusion Detection
24/7 monitoring for suspicious activity
Disaster Recovery
Multi-region redundancy for business continuity
Access Control
Role-Based Access
Strict role-based access control ensures employees only access data necessary for their job functions.
Multi-Factor Authentication
All administrative access requires multi-factor authentication. MFA is available and encouraged for all users.
Session Management
Automatic session timeouts and secure token management protect against unauthorized access.
Compliance & Certifications
GDPR
Full compliance with the EU General Data Protection Regulation
SOC 2 Type II
Independent verification of security, availability, and confidentiality controls
ISO 27001
Certified information security management system
Privacy by Design
Privacy is embedded into every aspect of our product development process:
- Data minimisation — we only collect what's necessary for the service
- Purpose limitation — data is only used for stated purposes
- User consent — explicit consent before processing personal data
- Data portability — easily export your data in standard formats
- Right to erasure — request complete deletion of your data
- Transparency — clear communication about data practices
Vulnerability Disclosure
We welcome responsible disclosure of security vulnerabilities. If you discover a security issue, please report it to us promptly.
Security Team
security@optime.comPlease include detailed information about the vulnerability, steps to reproduce, and your contact information. We commit to acknowledging reports within 48 hours and will keep you informed of our remediation progress.
Questions About Security?
Our security team is here to help with any questions or concerns.